Computer Repairs in Mayfield
Professional diagnostics, repairs and upgrades for Windows desktop PCs and laptops.
WASD Computers provides local computer repair services from our Mayfield store. Whether your computer will not start, is running slowly, is overheating or needs an upgrade, we can inspect the system and recommend the most practical solution.
Repair bookings are completed in store and jobs are added to our workshop queue on a first-in, first-served basis.
Repair Services
We provide repairs and technical support for Windows desktop PCs and laptops, including:
• Fault diagnosis and hardware troubleshooting
• Computers that will not power on or boot
• Freezing, crashing and blue-screen issues
• Gaming PC and graphics-card problems
• SSD, hard-drive and memory upgrades
• Power supply, cooling and overheating repairs
• Windows installation and software troubleshooting
• Data transfer, SSD cloning and storage migration
• Desktop rebuilds and component installation
• Cleaning, dust removal and system refurbishment
Please note: We currently service Windows desktop PCs and laptops. We do not service mobile phones, tablets or Apple devices.
Diagnostic Assessment
Our standard diagnostic assessment is $90 and is payable when the computer is booked in.
The assessment covers the initial inspection and testing required to identify the likely cause of the problem and recommend the appropriate repair.
Where additional labour or replacement parts are required, we will contact you with our findings and pricing before proceeding with further chargeable work.
Common Service Pricing
Windows 11 installation or reinstallation — from $120
Windows installation with data backup or transfer — from $165
Computer cleaning and dust removal — from $75
Other repairs, upgrades and technical services are quoted after assessment. Replacement parts are charged separately unless included in the quote.
How the Repair Process Works
1. Bring It In
Visit our Mayfield store during opening hours. No appointment is required.
2. Join the Queue
Your computer is added to our first-in, first-served workshop queue once booked in and the diagnostic fee is paid.
3. Diagnosis
We inspect and test the system to identify the likely fault.
4. Findings and Approval
We contact you with our findings and obtain approval before additional chargeable work.
5. Repair and Testing
Approved repairs are completed and the computer is tested.
6. Collection
We contact you when the computer is ready. Any outstanding balance is payable before collection.
Workshop Queue and Timeframes
Repair timeframes depend on the current workshop queue, the complexity of the fault, parts availability and the amount of testing required.
Jobs are generally assessed in the order they are received. Straightforward repairs may be completed quickly, while intermittent faults or jobs requiring ordered parts may take longer.
Any timeframe provided is an estimate. We will contact you if there is a significant delay or further approval is required.
Before Bringing In Your Computer
Where possible, please bring:
• The computer or laptop
• The laptop charger or any unusual power adapter
• Any passwords required to access Windows
• Relevant recovery keys or encryption details
• Details of the problem and when it occurs
• Any accessories directly related to the fault
Desktop customers generally do not need to bring monitors, keyboards, mice or standard power cables unless the issue may involve those items.
Please tell us if the device contains important files or if you require a backup before any work is performed.
Data and Backups
Customers are responsible for maintaining a current backup of important data before submitting a computer for service.
Hardware failure, malware, storage replacement, Windows installation and other repair work may result in the loss of files, programs, settings or saved passwords.
Please advise us during booking if you require a data backup or transfer.
Backup and data-recovery work may involve additional charges and successful recovery cannot be guaranteed from a failing or damaged storage device.
Why Choose WASD Computers?
Local Mayfield Store
Bring your computer directly to our retail store and speak with the technician handling your repair.
Clear Approval Process
We explain our findings and obtain approval before completing additional chargeable work.
Windows PC Specialists
We focus on Windows desktops, gaming computers and laptops.
Hardware and Upgrade Support
As a computer retailer, we can supply suitable replacement parts and upgrades where required.
Testing Before Collection
Repairs are tested before you are contacted for collection.
Bring In Your Computer
No appointment is required. Visit our Mayfield store during opening hours to book your computer into the workshop queue.
WASD Computers
49 Maitland Road
Mayfield NSW 2304
Phone: 02 4092 7078
Email: mayfield@wasdpc.com.au